2Jour Concierge · Video guide
Questions about ordering with 2Jour Concierge — answered by the owner
Everything you may want to know before placing and receiving a special order with 2Jour Concierge, explained personally by the founder and owner.
Introduction
A personal introduction to 2Jour Concierge and what you'll find in this video guide.
Placing an Order
How we help you choose from all the possible options offered by the brand.
What Happens After You Place an Order
How your request is passed to the partner brand, what affects the lead time, and how we handle delays.
Where Are Our Orders Shipped From?
Why we publish unfiltered photos and videos.
Can I Request a Material Sample?
A simple trick for matching colours.
When Things Don't Go as Planned
How Will Your Order Arrive?
Let's unpack an order together.
How 2Jour Concierge Began
The story behind 2Jour Concierge and how the project began.
